All Systems Operational

Omni-channel Authentication Operational
Digital Banking Authentication - US Operational
Customer Authentication - US Operational
Customer Authentication - Africa Operational
Customer Authentication - Europe Operational
3DS & Payment Authentication Operational
3DS ACS - US Operational
3DS ACS - Europe Operational
3DS ACS - Africa Operational
3DS Server - All Regions Operational
Scan to Pay - South Africa Operational
Authentication Advisor Operational
Authentication Advisor – US Operational
Authentication Advisor – Europe Operational
Authentication Advisor – Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Authentication Advisor (US) Scheduled Maintenance Notice Jul 31, 2025 16:00-20:00 UTC

An upstream provider will be performing maintenance on 31 July between 16:00 and 20:00 UTC.

No impact is expected during this time. This notice is for awareness only, and all services will remain fully operational. If you notice any unexpected impact during this time, please contact support@entersekt.com

We will post an update once the maintenance has been completed.
Posted on Jul 30, 2025 - 22:39 UTC
Jul 31, 2025

No incidents reported today.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025
Issues on 3DS Server - 18 July 2025
Resolved - We encountered an unusually high thread utilization on our 3DS server, which affected the transaction processing.

At 06:57 UTC, we increased resources to rectify the imminent performance situation, and transaction processing has since returned to normal. We further made performance tweaks to improve on the overall stability at 08:28 UTC.

We will continue to closely monitor the situation.
Jul 18, 08:54 UTC
Investigating - Starting from 5:59 UTC on 18th July 2025, we are observing intermittent issues affecting 3D Secure (3DS) authentication flows for some transactions. Impacted users may experience occasional failures or delays when attempting authentication.

Our engineering team is actively investigating the root cause and monitoring system performance closely. We will provide updates here as more information becomes available.
Jul 18, 07:06 UTC
Jul 17, 2025

No incidents reported.

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