All Systems Operational

Omni-channel Authentication Operational
Digital Banking Authentication - US Operational
Customer Authentication - US Operational
Customer Authentication - Africa Operational
Customer Authentication - Europe Operational
3DS & Payment Authentication Operational
3DS ACS - US Operational
3DS ACS - Europe Operational
3DS ACS - Africa Operational
3DS Server - All Regions Operational
Scan to Pay - South Africa Operational
Authentication Advisor Operational
Authentication Advisor – US Operational
Authentication Advisor – Europe Operational
Authentication Advisor – Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming Maintenance: 3DS ACS US Mar 24, 2026 10:00-11:00 UTC

We will be performing an infrastructure upgrade to our 3DS ACS production environment hosted in the US.

Scheduled Maintenance Window:
Tuesday, March 24 | 10:00 - 11:00 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.
Posted on Mar 11, 2026 - 12:54 UTC
Mar 12, 2026

No incidents reported today.

Mar 11, 2026
NIUSSD Service Degradation Affecting Transaction Processing
Resolved - This incident has been resolved.
Mar 11, 23:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 22:51 UTC
Investigating - Entersekt is observing degraded response behavior on its NIUSSD integration path with Telkom. This degradation originates upstream of Entersekt’s systems and is affecting the timely processing of NIUSSD transactions. We are actively engaging with Telkom and will provide further updates as more information becomes available.

Impact: Users may experience delayed or unsuccessful NIUSSD session initiations, resulting in intermittent transaction failures.
Mar 11, 15:20 UTC
Sim Info Service Disruption
Completed - The scheduled maintenance has been completed.
Mar 11, 00:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 18:41 UTC
Scheduled - Entersekt is observing reduced availability on the SIM Information integration path with Vodacom. The upstream degradation is affecting our ability to retrieve SIM attributes such as age, swap status, and related information. Entersekt’s systems remain fully operational, and we are in contact with Vodacom for further updates.

Impact: Authentication flows relying on SIM Information may experience elevated failure rates due to incomplete or unavailable upstream SIM data.
Mar 10, 18:40 UTC
Mar 10, 2026
DDoS Attack Impacting 3DS Service Availability - Europe
Resolved - This incident has been resolved.
Mar 10, 21:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 21:45 UTC
Investigating - We experienced a Distributed Denial of Service (DDoS) attack that is affecting our 3DS services. Our engineering and security teams are actively working to mitigate the impact and restore normal operations.​

Users may experience an increase in transactions resulting in statuses of U - Unavailable, Auth error, or Rejected due to a Distributed Denial of Service (DDoS) attack targeting our infrastructure.

Please note this attack is over and has been mitigated. Services are restoring to normal.
Mar 10, 21:44 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage