All Systems Operational

Omni-channel Authentication Operational
Digital Banking Authentication - US Operational
Customer Authentication - US Operational
Customer Authentication - Africa Operational
Customer Authentication - Europe Operational
3DS & Payment Authentication Operational
3DS ACS - US Operational
3DS ACS - Europe Operational
3DS ACS - Africa Operational
3DS Server - All Regions Operational
Scan to Pay - South Africa Operational
Authentication Advisor Operational
Authentication Advisor – US Operational
Authentication Advisor – Europe Operational
Authentication Advisor – Africa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 26, 2026

No incidents reported today.

Jul 25, 2026
HSM Vendor Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 03:00 UTC
Scheduled - Please be informed that our HSM provider will be performing a planned network maintenance and HSM Firmware Upgrade at their US-East site.

Minimal downtime is expected. Transaction processing may be affected while the activity is in progress.

Should you experience any irregularities after this maintenance window, please contact us immediately at support@entersekt.com.
Jul 23, 11:54 UTC
Jul 24, 2026
DDoS Attack Impacting 3DS ACS - Europe Service Availability
Resolved - The DDoS incident has been resolved. All services have returned to normal operation, and we will continue to closely monitor our systems to ensure service stability.
Jul 24, 12:07 UTC
Investigating - We are currently investigating a Distributed Denial of Service (DDoS) attack that is affecting our 3DS ACS - Europe services. Our engineering and security teams are actively working to mitigate the impact and restore normal operations.​

Users may experience an increase in transactions resulting in statuses of U - Unavailable, Auth error, or Rejected due to a Distributed Denial of Service (DDoS) attack targeting our infrastructure.

We will provide updates as more information becomes available and as we implement mitigation strategies.
Jul 24, 10:56 UTC
Jul 23, 2026

No incidents reported.

Jul 22, 2026
DDoS Attack Impacting ACS Service Availability
Resolved - We detected several DDoS attacks in small-intervals targeting ACS production environment with some residual effect on the MPI and DS.
Jul 22, 21:00 UTC
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Upcoming Maintenance: 3DS ACS Africa
Completed - The scheduled maintenance has been completed.
Jul 16, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 UTC
Scheduled - We will be performing infrastructure upgrades to our 3DS ACS production environment hosted in Africa.

Scheduled Maintenance Window:
Thursday, July 16 | 21:00 - 22:30 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.
Jul 6, 14:45 UTC
Jul 15, 2026
ACS partial outage
Resolved - This incident has been resolved.
Jul 15, 09:11 UTC
Update - We are seeing recovery of Mastercard transaction traffic to the ACS Production environment since 08:51 UTC.
Jul 15, 09:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 09:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 09:04 UTC
Update - We are continuing to investigate this issue.
Jul 15, 07:50 UTC
Investigating - We are currently investigating this issue.
Jul 15, 07:29 UTC
Jul 14, 2026
Upcoming Maintenance: 3DS ACS US
Completed - The scheduled maintenance has been completed.
Jul 14, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:00 UTC
Scheduled - We will be performing routine infrastructure upgrades to our 3DS ACS production environment hosted in US.

Scheduled Maintenance Window:
Tuesday, July 14 | 10:00 - 11:30 UTC

We do not anticipate any service disruption during this time, but will be closely monitoring the environment throughout the process. Should you experience any irregularities during this time window, please contact us immediately at support@entersekt.com.
Jul 6, 17:31 UTC
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

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