Intermittent Network Timeouts Impacting 3DS Authentication Services | 22nd OCT

Incident Report for Entersekt

Resolved

This incident has been resolved.

Posted Oct 22, 2026 - 16:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 22, 2026 - 16:01 UTC

Identified

Dear Clients,

We are investigating a network level issue causing intermittent failures on 3DS authentication services starting around October 22nd, 2026 at 13:00 UTC.

We will post an update as soon as we have more information.

Please reach out to support@entersekt.com if you have any questions.

Posted Oct 22, 2026 - 13:56 UTC

This incident affected: 3DS & Payment Authentication (3DS ACS - US, 3DS ACS - Europe, 3DS ACS - Africa, 3DS Server - All Regions).