Digital Banking Authentication Service Disruption

Incident Report for Entersekt

Resolved

Service has been restored, with traffic routed back to Entersekt Authentication.

Posted Oct 08, 2026 - 17:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 08, 2026 - 17:10 UTC

Update

We are continuing to investigate this issue.

Posted Oct 08, 2026 - 16:57 UTC

Investigating

We are currently experiencing an issue affecting our Digital Banking Authentication. Our team is actively investigating and working to restore normal service as quickly as possible.

As a temporary mitigation, affected traffic will be routed through SAC while we work towards a resolution. We will provide further updates as more information becomes available.

Posted Oct 08, 2026 - 16:27 UTC

This incident affected: Omni-channel Authentication (Digital Banking Authentication - US).